Shipping policy

SHIPPING POLICY

Shipping Policy

Last updated: 11 June 2026

Thank you for shopping with I Have A Tool For That. We ship to the United Kingdom, the United States, and selected international destinations through our global fulfilment network.

How our products are made

Every order is made to order. We do not hold inventory. When you place an order, your item is printed, finished and shipped specifically for you, which is why production takes a few business days before your item leaves the facility.

Processing time

All orders enter production within 1 to 2 business days of being placed. Production itself typically takes 2 to 5 business days, depending on the product and current volume. Most orders ship within 3 to 7 business days of purchase.

Delivery times

Delivery times below are calculated from the date your item ships, not the date of purchase. Add the processing time above to estimate the full timeline.

These are typical windows. Delays may occasionally occur due to carrier issues, customs processing, or peak seasonal demand.

Shipping costs

Shipping is calculated at checkout based on your delivery address and the items in your order. The exact cost is shown before you pay. All prices on our store are in pounds sterling (GBP).

Customs, duties and import taxes

For orders shipped outside the United Kingdom, you (the customer) are responsible for any customs duties, import taxes, or fees charged by the destination country. These are not included in the product price or the shipping cost shown at checkout. We have no control over these charges and cannot estimate them in advance. We recommend checking with your local customs office before ordering. If a parcel is returned to us because customs charges were refused or unpaid, we will issue a refund less the original shipping cost and any return fees incurred.

Order tracking

Once your order ships, you will receive a confirmation email with a tracking number and link. Please allow up to 48 hours after dispatch for tracking to become active.

Lost, delayed or undelivered parcels

If your order has not arrived within the expected window:

• Check the tracking information first
• Allow an additional 5 business days, as carrier delays do occur
• If still missing, contact us at hello@ihaveatoolforthat.co.uk with your order number

We will investigate with the carrier and either reissue your order or provide a full refund, in line with our Refund Policy. For UK customers, under the Consumer Rights Act 2015 the risk of loss remains with us until the goods are delivered to you.

Incorrect address

Please review your shipping address carefully before ordering. We are not responsible for parcels delivered to an incorrect address provided by the customer. If an address error is spotted before dispatch, we will try to amend it, but this is not guaranteed. If a parcel is returned to us as undeliverable, we will contact you to arrange reshipping, which may incur an additional shipping cost.

Multiple items in one order

Orders with multiple items may ship separately from different fulfilment locations. Each parcel arrives with its own tracking number. There is no additional shipping cost for split shipments.

Holidays and peak periods

Production and delivery may take longer during peak periods such as the holiday season (late November to early January), Father's Day, Mother's Day, and major sale events. We will communicate any significant delays via the website or email.

Returns and refunds

For returns, refunds and replacements, please see our Refund Policy.

Contact

For any shipping questions, email hello@ihaveatoolforthat.co.uk. We aim to respond within 2 working days.